Shipping policy

At Casual Clothing, we make everyday fashion easy to shop and easy to receive. Our T-Shirts, Sweatshirts, Hoodies, and Long Sleeve styles are carefully prepared for shipment so your order can travel safely from our store to your door.

Order Processing

All orders require 4–7 business days for processing before shipment. During this time, we carefully prepare and package your items for dispatch.

Once your order has shipped, you will receive tracking information when available so you can conveniently monitor its delivery progress.

Shipping Methods

Standard Shipping — DHL/FedEx

  • Carrier: DHL or FedEx

  • Estimated transit time: 7–14 days after order processing

  • Shipping fee: $12.95 USD

  • Tracking information is provided when available.

This option is ideal for customers who prefer a faster delivery service with convenient shipment tracking.

Free Shipping — EMS

  • Carrier: EMS

  • Estimated transit time: 12–24 days after order processing

  • Shipping fee: Free on orders of $50 or more

EMS provides an economical delivery option for customers who qualify for free shipping.

Please note that estimated delivery times are not guaranteed and may vary depending on the destination, customs processing, carrier operations, weather, holidays, or other circumstances beyond our control.

Shipping Areas

We ship worldwide except Asia and remote areas.

Some destinations may have limited carrier service or may not be eligible for delivery. If a destination cannot be served, we will contact you using the information provided with your order.

Order Tracking

After your order has been shipped, tracking information will be provided when available. You can use the tracking number on the applicable carrier's tracking system to check the latest delivery status.

Please allow some time for tracking information to appear or update after your package has been dispatched.

Delivery & Signature

Please make sure your shipping address is complete and accurate when placing your order. Customers are responsible for providing a valid delivery address and ensuring someone is available to receive the package when required.

When your package arrives, please check the parcel and its contents promptly. If you notice visible damage to the package, please document the condition and contact our customer service team as soon as possible.

Customs, Duties & Taxes

For international shipments, customs duties, import taxes, VAT, brokerage fees, or other charges may apply depending on the destination country's regulations.

Any customs duties, taxes, or import-related charges are the responsibility of the buyer. Casual Clothing does not control these charges and cannot guarantee whether they will be applied to a particular order.

Customers are responsible for complying with the customs and import regulations applicable to their destination.

Shipping Delays

Delivery estimates begin after the order has completed processing. Delays may occur because of customs clearance, carrier capacity, severe weather, public holidays, incorrect addresses, or other circumstances outside our control.

If your package appears to be delayed, please check the tracking information first. If you need assistance, contact us at service@casual-clothing.shop and include your order number.

Contact Us

If you have questions about shipping, delivery, or tracking, our customer service team is here to help.

Casual Clothing
2711 Gomer Ave, Colorado Springs, CO 80910, USA
Email: service@casual-clothing.shop